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Legal & trust

Policies built for real event days

Clear terms for organizers, participants, and partners. Review the policies that govern Runhub registrations and event services.

Runhub policy centerUpdated September 2026

Terms of Use & Platform Agreement

The rules that apply when organizers and participants use Runhub.

Runhub is a technology platform that helps independent organizers manage registrations, ticketing, payments, and event communications. The organizer remains responsible for the event itself.

1. Platform and organizer responsibilities

Runhub facilitates registration and payment workflows between organizers and participants. Event listings, venues, schedules, permissions, safety arrangements, and fulfillment are the organizer's responsibility.

Organizers must publish accurate event information and must not use Runhub for unlawful, fraudulent, or misleading activity. Runhub may suspend listings that create a safety, compliance, or payment risk.

2. Payments and event fees

Payments are processed through our authorized payment partners. Runhub does not hold participant funds in an ordinary operating account. Settlement timing, platform fees, and applicable taxes are shown before an organizer enables paid registrations.

3. Liability

To the extent permitted by applicable law, Runhub is not responsible for organizer cancellations, event injuries, venue conditions, inaccurate listings, or services the organizer fails to deliver. Our aggregate liability is limited to the fees paid to Runhub for the affected service.

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